Refund and Returns Policy
Refund and Returns Policy for [ dragon]
At [dragon], we strive to ensure you are completely satisfied with your purchase. Please read our refund and returns policy carefully.
1. Returns Eligibility
You can request a return or exchange if:
The product is unused, unworn, and in its original condition with tags attached.
The request is made within [e.g., 14] days from the delivery date.
Products that are damaged due to misuse or not in original condition are not eligible for return or refund.
2. How to Request a Return
To request a return:
Contact us at [store email or phone number] with your order number and reason for return.
Our support team will provide instructions for returning the item.
Please keep the receipt or proof of purchase.
3. Refund Process
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed using the original payment method within [e.g., 7–10 business days].
Shipping costs are non-refundable unless the item is defective or the wrong product was sent.
4. Exchanges
You can exchange items of equal value if available in stock.
If the replacement item is of different value, the difference will be charged or refunded accordingly.
5. Defective or Wrong Items
If you receive a defective or incorrect item, contact us immediately.
We will provide a replacement or full refund at no extra cost.
6. Shipping for Returns
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a tracked shipping service to ensure your return reaches us safely.
7. Contact Us
For any questions about returns or refunds, please contact us at:
Email:dragonstorev2.com
Phone: [01044008119 ]
Last Updated: [Date]