{"id":12,"date":"2026-02-08T04:33:01","date_gmt":"2026-02-08T04:33:01","guid":{"rendered":"https:\/\/dragonstorev2.com\/?page_id=12"},"modified":"2026-02-10T08:01:29","modified_gmt":"2026-02-10T08:01:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dragonstorev2.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-87e7d72 e-flex e-con-boxed e-con e-parent\" data-id=\"87e7d72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-248ba11 elementor-widget elementor-widget-wd_text_block\" data-id=\"248ba11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2 data-start=\"143\" data-end=\"192\"><strong data-start=\"146\" data-end=\"192\">Refund and Returns Policy for [ dragon]<\/strong><\/h2><p data-start=\"194\" data-end=\"338\">At <strong data-start=\"197\" data-end=\"213\">[dragon]<\/strong>, we strive to ensure you are completely satisfied with your purchase. Please read our refund and returns policy carefully.<\/p><hr data-start=\"340\" data-end=\"343\" \/><h3 data-start=\"345\" data-end=\"375\"><strong data-start=\"349\" data-end=\"375\">1. Returns Eligibility<\/strong><\/h3><p data-start=\"376\" data-end=\"418\">You can request a return or exchange if:<\/p><ul data-start=\"419\" data-end=\"578\"><li data-start=\"419\" data-end=\"503\"><p data-start=\"421\" data-end=\"503\">The product is unused, unworn, and in its original condition with tags attached.<\/p><\/li><li data-start=\"504\" data-end=\"578\"><p data-start=\"506\" data-end=\"578\">The request is made within <strong data-start=\"533\" data-end=\"552\">[e.g., 14] days<\/strong> from the delivery date.<\/p><\/li><\/ul><p data-start=\"580\" data-end=\"691\">Products that are damaged due to misuse or not in original condition are <strong data-start=\"653\" data-end=\"669\">not eligible<\/strong> for return or refund.<\/p><hr data-start=\"693\" data-end=\"696\" \/><h3 data-start=\"698\" data-end=\"732\"><strong data-start=\"702\" data-end=\"732\">2. How to Request a Return<\/strong><\/h3><p data-start=\"733\" data-end=\"755\">To request a return:<\/p><ol data-start=\"756\" data-end=\"975\"><li data-start=\"756\" data-end=\"854\"><p data-start=\"759\" data-end=\"854\">Contact us at <strong data-start=\"773\" data-end=\"806\">[store email or phone number]<\/strong> with your order number and reason for return.<\/p><\/li><li data-start=\"855\" data-end=\"926\"><p data-start=\"858\" data-end=\"926\">Our support team will provide instructions for returning the item.<\/p><\/li><li data-start=\"927\" data-end=\"975\"><p data-start=\"930\" data-end=\"975\">Please keep the receipt or proof of purchase.<\/p><\/li><\/ol><hr data-start=\"977\" data-end=\"980\" \/><h3 data-start=\"982\" data-end=\"1007\"><strong data-start=\"986\" data-end=\"1007\">3. Refund Process<\/strong><\/h3><ul data-start=\"1008\" data-end=\"1340\"><li data-start=\"1008\" data-end=\"1128\"><p data-start=\"1010\" data-end=\"1128\">Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.<\/p><\/li><li data-start=\"1129\" data-end=\"1240\"><p data-start=\"1131\" data-end=\"1240\">Approved refunds will be processed using the original payment method within <strong data-start=\"1207\" data-end=\"1237\">[e.g., 7\u201310 business days]<\/strong>.<\/p><\/li><li data-start=\"1241\" data-end=\"1340\"><p data-start=\"1243\" data-end=\"1340\">Shipping costs are <strong data-start=\"1262\" data-end=\"1280\">non-refundable<\/strong> unless the item is defective or the wrong product was sent.<\/p><\/li><\/ul><hr data-start=\"1342\" data-end=\"1345\" \/><h3 data-start=\"1347\" data-end=\"1367\"><strong data-start=\"1351\" data-end=\"1367\">4. Exchanges<\/strong><\/h3><ul data-start=\"1368\" data-end=\"1539\"><li data-start=\"1368\" data-end=\"1432\"><p data-start=\"1370\" data-end=\"1432\">You can exchange items of equal value if available in stock.<\/p><\/li><li data-start=\"1433\" data-end=\"1539\"><p data-start=\"1435\" data-end=\"1539\">If the replacement item is of different value, the difference will be charged or refunded accordingly.<\/p><\/li><\/ul><hr data-start=\"1541\" data-end=\"1544\" \/><h3 data-start=\"1546\" data-end=\"1581\"><strong data-start=\"1550\" data-end=\"1581\">5. Defective or Wrong Items<\/strong><\/h3><ul data-start=\"1582\" data-end=\"1722\"><li data-start=\"1582\" data-end=\"1655\"><p data-start=\"1584\" data-end=\"1655\">If you receive a defective or incorrect item, contact us immediately.<\/p><\/li><li data-start=\"1656\" data-end=\"1722\"><p data-start=\"1658\" data-end=\"1722\">We will provide a replacement or full refund at no extra cost.<\/p><\/li><\/ul><hr data-start=\"1724\" data-end=\"1727\" \/><h3 data-start=\"1729\" data-end=\"1760\"><strong data-start=\"1733\" data-end=\"1760\">6. Shipping for Returns<\/strong><\/h3><ul data-start=\"1761\" data-end=\"1948\"><li data-start=\"1761\" data-end=\"1859\"><p data-start=\"1763\" data-end=\"1859\">Customers are responsible for return shipping costs unless the item is defective or incorrect.<\/p><\/li><li data-start=\"1860\" data-end=\"1948\"><p data-start=\"1862\" data-end=\"1948\">We recommend using a tracked shipping service to ensure your return reaches us safely.<\/p><\/li><\/ul><hr data-start=\"1950\" data-end=\"1953\" \/><h3 data-start=\"1955\" data-end=\"1976\"><strong data-start=\"1959\" data-end=\"1976\">7. Contact Us<\/strong><\/h3><p data-start=\"1977\" data-end=\"2044\">For any questions about returns or refunds, please contact us at:<\/p><p data-start=\"2047\" data-end=\"2069\">Email:dragonstorev2.com<\/p><p>Phone: [01044008119 ]<\/p><p data-start=\"2103\" data-end=\"2127\"><strong data-start=\"2103\" data-end=\"2120\">Last Updated:<\/strong> [Date]<\/p><p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy for [ dragon] At [dragon], we strive to ensure you are completely satisfied with your purchase.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":23,"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":27730,"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/27730"}],"wp:attachment":[{"href":"https:\/\/dragonstorev2.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}