INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for my order to arrive?

Orders usually arrive within 3-7 business days domestically, and 7-15 days for international shipping depending on location.

Can I exchange or return products

Yes, you can exchange or return products within 14 days of receipt, provided they are unused and in their original condition.

How do I know which size fits me

Check the size chart available on each product page to find your correct size

Are the products authentic

Yes, all our products are authentic and of high quality

Can I modify or cancel my order after placing it

You can modify or cancel your order within one hour of placing it, before the shipping process starts.

Are there any offers or discounts available

Yes, check our offers page or subscribe to our newsletter for the latest discounts

How can I track the status of my order

You can track your order using the tracking number we provide after your product is shipped.

What should I do if I receive a damaged or faulty item

If you receive a damaged item, contact our customer service immediately with a photo of the product to resolve the issue quickly.

INFORMATION ABOUT US

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